Policies & Terms
Policies & Terms
At Tight by Tati, we believe in transparency and clear communication. This page provides you with all the essential policies and terms related to our services, including our Privacy Policy, Terms of Use, Cancellation Policy, and Membership Agreement. We encourage you to review these documents to understand your rights and responsibilities as a valued member of our community. Your trust is important to us, and we are committed to providing a safe and enjoyable experience for all our clients.
Tight x Tati: The Relationship Rules!
For this relationship to flourish, we all need to embrace the rules that keep us respectful and happy. Relationships take effort, and to ensure ours thrives, we’ve created these guidelines. By following these simple rules, we can keep things easy and enjoyable, paving the way for a drama-free experience!
Grip Socks Are Your Date’s Best Friend
Before you sweat it out, make sure you're ready with your grip socks! They’re essential for a safe and hygienic workout. Remember: no socks, no entry – it's a hard rule for a reason!
Walk-ins Welcome, But Plan for Romance!
Feeling spontaneous? Walk-ins are welcome, but classes can fill up quickly! Members can swing by, while new clients will need to create an account and complete a few steps to join. The first date needs a little planning, but after that, who doesn’t love surprises? Keep the anticipation alive and secure your spot online!
Don’t Be Late
Life happens, but arriving late isn’t charming! You have a 5-minute grace period to waltz in. After that, doors are closed for safety, and you’ll be marked as a ‘late cancel’ – not the best impression!
No Minors: Adults Only, Please!
We’re all about creating a tailored experience for our clients. That’s why anyone 18 and above is welcome to join our workouts!
No Phones, Stay Present!
Let’s keep the focus on your workout, not distractions! No one wants to be on a date with someone glued to their phone—that's just rude! Please respect the studio and your fellow workout partners by leaving your phone in your bag and on silent.
Only Water, Please!
Hydration is crucial, but let’s keep it simple, darlings! Only water is allowed in the studio—save the snacks and other beverages for after class.
Cancellations: Don’t Leave Us Hanging!
Need to cancel? No worries! Just do it through our app or website—super easy! We’d appreciate at least 8 hours' notice to avoid those pesky late cancellation fees—after all, nobody likes being stood up! We have a list of suitors waiting for their workout date, so let’s keep the love flowing!
Waitlist with Potential!
On the waitlist? Get excited! You might find yourself eagerly waiting by your phone for that loveable text! When a spot opens up, everyone on the waitlist gets a message. The first to respond snags the date, so keep those fingers ready!
Substitutes: Keep an Open Mind!
Instructor changes can happen at a moment’s notice! If your favorite isn’t available, we can switch you to another class on the same day if there’s room. We’ll do our best to notify you, but last-minute changes may occur. If you find yourself with a substitute, remember: the class isn't canceled, and you still get to move your body. Embrace the change—you might discover a new favorite!
Capturing the Moment: Photos & Videos!
Feel free to take photos and videos before or after class! Use the end reformer for your shots. Set your camera up before class and avoid adjusting it during—your focus should be on the workout. Only include those who have given consent and tag us @tightxtati to share your date experience!
Instructor Guidance: Speak Up!
If you have any injuries or concerns, let your instructor know before you start. Just like in any great relationship, communication is essential! Our instructors are all about modifications, so don’t hesitate to ask for help if you need it. Remember to pay attention to the instructor’s cues and listen to your body. If something doesn’t feel right or safe, feel free to take a break or modify your movements. We’d rather you focus on good form than lift heavy weights with poor posture!
Injury & Liability – Date at Your Own Risk!
Your well-being is paramount! All clients engage in classes at their own risk. We are not liable for any injuries incurred during your fitness journey.
Membership Romance – Stay Committed!
Our memberships require commitment: all sales are final and non-transferable. To part ways, log into your account for an easy exit—just remember, there’s a three-month love commitment involved!
Freeze Frame – Need a Break?
Feeling overwhelmed and need some space? Memberships can be frozen for a fee of $18 with two weeks’ notice. Just a heads-up: freezing cancels all future bookings, so plan accordingly! Take your time to recharge, and we’ll be here when you’re ready to return!
Payment Drama-Free Zone
Let’s keep the cash flow smooth and drama-free! If your auto-pay doesn’t go through, you have five days to update your payment information. After that, we’ll make a second attempt to process payment. If it’s still unsuccessful, all future dates will automatically be canceled.
Pets: Fur-get About It!
As much as we adore furry friends, please leave them at home! Just like you wouldn't take your dog on a date, we can’t allow pets inside the studio for safety and hygiene reasons. Let’s keep our space clean, calm, and comfortable for all our clients. Thanks for understanding!
Spread Love, Not Drama!
We’re all about good vibes and supportive friendships! Let’s uplift each other with encouragement and positivity as we work up a sweat. If anyone tries to bring negativity or unsafe behavior into the mix—whether it’s directed at our fabulous staff or fellow clients—we reserve the right to cut that bad date short. Let’s ensure our space remains fun, friendly, and inspiring for everyone!
Hit Us Up Anytime!
Still want to chat? Slide into our DMs through the app or text our number at 818-960-6168 —Tony is ready to respond faster than you can say “let’s work out!” If you need to cancel, please head to our website or app—we don’t take cancellations via phone or text.