Cancellation policy.

At Tight, we totally value flexibility, but our cancellation policy is not! We want to maintain a positive and fair environment for all our clients and instructors. When you reserve a spot in class, we commit to paying our fabulous instructors. Last-minute cancellations or no-shows can prevent others from joining the fun, so we appreciate your understanding.

8-Hour Cancellation Policy
Life can be busy, and we get that! That’s why we’ve established an 8-hour cancellation policy to make things easy for you:

Cancel 8 hours in advance : No fee; you keep your class credit.
Late Cancellation (less than 8 hours) : $18 fee; you keep your class credit.
No-Show : $18 fee; you lose your class credit.

For our Ride or Die Monthly Membership holders (30 classes):

Late Cancellation : $10 fee; you lose your class credit.
No-Show : $18 fee; you lose your class credit.

Quick Note : A late cancel is a late cancel, and we won’t be able to make exceptions or accommodate personal stories to avoid any awkward moments. 😊

If you face a true emergency, feel free to text us at 818-960-6168, and we’ll consider your situation.

Other Things You Need to Know :

Switching Classes : If you need to switch classes during the late cancellation period, there will be an $18 fee , regardless of membership type.

Late Arrival : If you arrive more than 5 minutes late , we won’t be able to allow entry into the class for safety reasons and to respect other clients. Late arrivals miss the warm-up, which is crucial for your safety, and can distract those who arrived on time. If you arrive after the 5-minute mark, you’ll be treated as a ‘late cancel.’

If you need to cancel, just remember to do it at least 8 hours beforehand through our online system or the app. We don’t accept cancellations via phone, text, or email to keep everything organized and fair for everyone.

Thank you for helping us maintain a smooth and cheerful studio experience. We can’t wait to see you in class soon! 🧘‍♀️❤️